1. Introduction
Trusted Agency Law ("we", "us", "our") respects the privacy of advocates and clients who use our document photocopying, attestation, collection, delivery, and legal paperwork assistance services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
- Contact information: name, phone number, email address, and pickup/delivery address.
- Case-related documents: physical or digital copies of documents you or your advocate provide to us for photocopying, attestation, or delivery.
- Communication records: messages sent via our contact form, WhatsApp, phone, or email.
We only collect the information necessary to complete the requested service. We do not knowingly collect information beyond what is needed for document handling and communication.
3. How We Use Your Information
- To carry out photocopying, attestation, collection, and delivery services you or your advocate request.
- To communicate with you about the status of your request.
- To coordinate between clients and the relevant advocate's office.
- To maintain basic records for accountability and dispute resolution.
4. Sharing of Information
We share your information only with the advocate or client directly involved in your request, and only to the extent necessary to complete that request. We do not sell, rent, or trade your personal information or documents to third parties for marketing purposes. Information may be disclosed if required by law or a valid legal process.
5. Document & Data Security
Physical documents are handled by authorized personnel only and stored securely while in our possession. Digital information (such as contact form submissions) is stored using reasonable technical and organizational safeguards to prevent unauthorized access, loss, or misuse.
6. Data Retention
We retain personal information and document copies only for as long as reasonably necessary to complete the requested service and to meet any applicable legal or record-keeping obligations. Physical documents are returned or securely disposed of once a request is complete, unless otherwise instructed.
7. Cookies & Website Data
Our website may use minimal, essential cookies or local storage to support basic functionality (such as remembering form input). We do not use tracking cookies for advertising purposes.
8. Your Rights
You may request access to, correction of, or deletion of your personal information held by us. See our Data Deletion Policy for details on how to submit a deletion request.
9. Children's Privacy
Our services are intended for use by advocates and adult clients. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
For privacy-related questions or requests, contact us at info@trustedagencylow.space or +92 309 0005224, Odeon St, Samundri Road, Faisalabad, Punjab, Pakistan.